Returns & Exchanges
We want you to be completely satisfied with your Alan Paine purchase; if your items are not quite right, you can return them in their original condition within 30 days of receipt. Please ensure all garments are unworn, unwashed, and include all original tags and packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring the return form is included inside the parcel.
Label and Post
Affix the provided prepaid shipping label to the outside of your package and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing